About Us

Our Story 

ServiceMaster Restore, Elkton was founded in 1998 by Brett Duckworth, who attended the University of Delaware and started the company not long after he graduated. He’s a hands-on entrepreneur, meaning he trains his employees, works directly with his clients, is on great terms with local insurance companies, and knows his industry inside-and-out. Brett stays up-to-date on the latest technologies, environment-friendly products, and best practices.

In addition to his degree in business, Brett also holds certifications with IICRC in water, fire, and odor control. He is council-certified by ACAC for mold remediation, and a member of the IAQA mold remediation trade affiliation. Additionally, he is trained and certified in Trauma and Blood borne Pathogens in compliance with OSHA’s 29CFR1910.1030. But more than that, he is personally involved with every job that we handle.

We offer benefits you won’t find with a corporate-owned company: we’re nimble, which means that if you have a problem, you can expect to get a hold of us… fast.

We’re personal, so we take the time to make sure you know what’s happening with your home every step of the way. And we’re friendly, because when you’re dealing with an unexpected home emergency situation, a helping hand and friendly voice goes a long way.

We operate out of Cecil County, but because of our reputation for excellence and outstanding service we’ve grown to serve Queen Anne and Kent Counties, as well as parts of Delaware and Pennsylvania.

We will work with you and your insurance company to ensure your claim goes off without a hitch. We believe that an educated customer is a happy one, so we will always take the time to explain our process and ensure you understand what we are doing and why.

We take great pride in the relationships we have built with our customers & our community. It has helped to make us a trusted source for assisting families in need when the unexpected happens. We can’t prevent disasters from happening, but we can help manage it, and help you find the peace of mind that comes from caring, competent professionals taking charge of your home’s restoration.

What Our Customers Say

Google Rating
4.6
Based on 21 reviews
Facebook Rating
Yelp Rating
5.0
Based on 2 reviews
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Quick and courteous. Very respectful and understanding of our needs. Mike did a fantastic job handling the estimate. He thought of things I didn't even think could happen. Joanne at the office was very caring and respectful and made the process very smooth. Can't thank them enough. Highly recommend.
Sheryl W.
Sheryl W.
22:31 18 Mar 22
On July 23rd we experienced a flood that encompassed our kitchen,great room and dining room thanks to the hose breaking on the back of the refrigerator....
Rita D.
Rita D.
07:58 12 Sep 19
Brett, Anna and their team responded promptly to our needs. The issue was handled quickly and efficiently. I've used them on several occasions and highly recommend them.
Crouse Auto B.
Crouse Auto B.
18:35 27 Aug 21
Outstanding company. Very professional and exceeded any expectations during my loss.
Matthew P.
Matthew P.
13:06 25 Aug 15
They came to my home the same day of the water damage. Also worked with me with earlier times than usual. Friendly staff members and funny. No complaints about anything would use the again if insurance is paying ( lol) , J/K
Ken W.
Ken W.
19:07 11 Nov 19
Quality and Professional services received from Joanne, Brett and his team!! Brett and his team was very knowledgeable in taking care of my mold issue and answering all of my questions and provided very helpful suggestions. Thank you for everything!! You guys are the BEST!!
Genea J.
Genea J.
18:50 17 Apr 19
Our new office flooded, six weeks after we moved in. Thank goodness for Brett and his team! They came in, took care of everything and had us back to "business as usual" in a matter of days. These folks are amazing. ServiceMaster Quality Clean will continue to be our go-to when we, or our customers, need anything. They really are top-notch!Thanks again,Karen MichaelsMichaels Insurance and Financial Services, State Farm Insurance
Karen M.
Karen M.
19:31 01 Aug 18
Great company with awesome employees, they did an excellent job cleaning the soot in my garage/shop. Exceeded my expectations, garage was spotless all soot and odor gone.
Frank C.
Frank C.
20:15 02 Jan 18
ServiceMaster did a wonderful job! They were professional , friendly, very helpful & they kept me informed, which is very important. I would recommend the highly.
Judith H.
Judith H.
12:35 08 May 17
I have been using Service Master in Elkton for years. Brett Duckworth and his team are the best around! Very responsive, knowledgeable, and professional. It's great to have someone like them to refer my clients to as well!Bill McCoolMcCool Insurance
Bill M.
Bill M.
02:53 23 Feb 17
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Additional Resources

Below we provide additional resources you may find helpful. Please don’t hesitate to contact us
if you have questions about our company, services, or service area.

Articles & Tips

Natural Versus Man-Made Flood Damage (5/12/2017) - Natural Versus Man-Made Flood Damage Floods can come from a variety of sources, from a natural disaster to an at-home mishap. It’s important to know the differences in floodwater so you can keep yourself or your family safe from biohazardous… ...Read More
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