About Us

Our Story 

ServiceMaster Restore, Elkton was founded in 1998 by Brett Duckworth, who attended the University of Delaware and started the company not long after he graduated. He’s a hands-on entrepreneur, meaning he trains his employees, works directly with his clients, is on great terms with local insurance companies, and knows his industry inside-and-out. Brett stays up-to-date on the latest technologies, environment-friendly products, and best practices.

In addition to his degree in business, Brett also holds certifications with IICRC in water, fire, and odor control. He is council-certified by ACAC for mold remediation, and a member of the IAQA mold remediation trade affiliation. Additionally, he is trained and certified in Trauma and Blood borne Pathogens in compliance with OSHA’s 29CFR1910.1030. But more than that, he is personally involved with every job that we handle.

We offer benefits you won’t find with a corporate-owned company: we’re nimble, which means that if you have a problem, you can expect to get a hold of us… fast.

We’re personal, so we take the time to make sure you know what’s happening with your home every step of the way. And we’re friendly, because when you’re dealing with an unexpected home emergency situation, a helping hand and friendly voice goes a long way.

We operate out of Cecil County, but because of our reputation for excellence and outstanding service we’ve grown to serve Queen Anne and Kent Counties, as well as parts of Delaware and Pennsylvania.

We will work with you and your insurance company to ensure your claim goes off without a hitch. We believe that an educated customer is a happy one, so we will always take the time to explain our process and ensure you understand what we are doing and why.

We take great pride in the relationships we have built with our customers & our community. It has helped to make us a trusted source for assisting families in need when the unexpected happens. We can’t prevent disasters from happening, but we can help manage it, and help you find the peace of mind that comes from caring, competent professionals taking charge of your home’s restoration.

What Our Customers Say

Google Rating
Based on 26 reviews
Yelp Rating
Based on 2 reviews
ServiceMaster Quality Clean
Based on 28 reviews
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Everyone has been absolutely amazing. Joanne was my first contact person there and she was fantastic. She answered all of my questions and was so polite and got everything set up for me. This has been a very stressful time for me as I have just recently lost my sister very suddenly. I had been in Colorado to say a goodbye to her. Joanne was very understanding and put my mind at ease. The whole process of getting everything ready for the contractors went much smoother than I had anticipated. All the gentleman that were there were very polite and once again answered all my questions, even though I most likely asked them the same questions over and over again. Brett Duckworth has also been a great help too. And last but not least, Chris Coronis is a true delight and I can’t wait for him to come out and getting started on our work. Your organization has made what could have been a huge anxiety attack on my part, a so far smooth process. Thank you so much.
On July 23rd we experienced a flood that encompassed our kitchen,great room and dining room thanks to the hose breaking on the back of the refrigerator....

Additional Resources

Below we provide additional resources you may find helpful. Please don’t hesitate to contact us
if you have questions about our company, services, or service area.

Articles & Tips

Natural Versus Man-Made Flood Damage (5/12/2017) - Natural Versus Man-Made Flood Damage Floods can come from a variety of sources, from a natural disaster to an at-home mishap. It’s important to know the differences in floodwater so you can keep yourself or your family safe from biohazardous… ...Read More
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